Auto Delivery
How does Auto Delivery work?
Never run out of your pet’s favourites again. Save 5% with Auto Delivery on your pet’s essentials, so you can relax while they arrive exactly when you need them. With Auto Delivery, you can receive your pet's regular products on a schedule you choose
Can I get my Auto Delivery order today instead of waiting?
If you’d like to receive your Auto Delivery sooner, you can reschedule your order from your account. The order is then processed on the new date and is dispatched within 1-2 business days. This is handy when you are running low earlier than expected.
How do I change my Auto Delivery payment method or card?
You can update your payment details at any time from your account. Your next Auto Delivery order will automatically charge the updated payment method.
Why did my Auto Delivery price change?
If your Auto Delivery price has changed between deliveries, this is likely because it follows the current website price of each product. The most common reason for a change is a promotion ending: if a product was on sale for your last delivery, the n
How does the Auto Delivery discount work?
Every Auto Delivery order automatically applies a 5% discount. You do not need a code, and it applies to every delivery for as long as your Auto Delivery is active. On top of the discount, you earn 500 bonus VLP Rewards points on every 5th delivery.
Can I change the shipping address on my Auto Delivery?
Yes, you can change the shipping address on your Auto Delivery in your account. To update your Auto Delivery shipping address:. If you have multiple Auto Deliveries, select "Apply this shipping address to all Auto Deliveries" to update every Auto Del