How does Auto Delivery work?Updated 3 months ago
Never run out of your pet’s favourites again.
Save 5% with Auto Delivery on your pet’s essentials, so you can relax while they arrive exactly when you need them. With Auto Delivery, you can receive your pet's regular products on a schedule you choose.
How it works
- On any product page, choose Auto Delivery instead of a one-time purchase, and pick how often you want it delivered.
- We process and dispatch each order automatically on your schedule.
- Before each order, we email you a reminder 7 days ahead so there are never any surprises.
Why choose Auto Delivery?
- Always the best price. Save 5% on every ongoing order, plus 500 bonus VLP Rewards points on every 5th delivery and member-only offers you won't find anywhere else.
- Never run out. Set your schedule and we'll handle the rest — food, treats, and more on repeat.
- Easily make changes. You can skip a delivery, change dates, swap products, pause or cancel any time in your account, with no lock-in and no fees. Every change can be made directly from your account. Our team is also happy to make changes on your behalf if you prefer.