Products & Stock
When will an item be back in stock?
Make sure you never miss a restock by selecting Notify Me on the product page, and we will email you the moment stock arrives. It is automatic and faster than checking back manually. Restock timing depends on our suppliers, and for some brands, espec
I have questions about a product before I buy
Ask us anything about a product before you order: sizing, ingredients, packaging, expiry windows, feeding amounts or whether something suits your pet's situation. You’ll often find the answer on the product page: ingredient lists, feeding guides, siz
Are your products genuine Australian stock?
Everything Vets Love Pets sells is genuine, Australian-supplied stock sourced through authorised distributors, the same supply chain your vet clinic uses. Australian-supplied products are covered by the manufacturers' local guarantees, including pala
An item in my order is out of stock. What are my options?
If an item in your order is out of stock, we’ll email you as soon as we know, and you can choose what happens next. Your three options:. Just reply to the stock email with your choice, or contact us if you need a hand. If you haven’t received a shipp
Has this product been discontinued?
If a product page has disappeared or has shown unavailable for a long time, contact us with the product name, and we will confirm whether it has been discontinued by the manufacturer or is simply out of stock. If it has been discontinued:. If it is c