An item in my order is out of stock. What are my options?Updated 8 days ago

If an item in your order is out of stock, we’ll email you as soon as we know, and you can choose what happens next.

Your three options:

1. Wait. Your order stays active and is prioritised, with the item shipped as soon as stock arrives.
2. Split it. We ship what we have now and refund the out-of-stock item.
3. Full refund. We’ll refund the affected order, no questions asked.

Just reply to the stock email with your choice, or contact us if you need a hand.

If you haven’t received a shipping confirmation within 3 business days of ordering, a stock delay may be the reason. We’ll email you as soon as we know there’s an issue.