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How do I contact you?
Call us on 1300 155 550 from Monday to Friday (8am - 6pm AEDT), or send us a message any time and we will reply within 24 hours. Ways to reach us:. To help us resolve things in one go, please have the below ready:
What should I have ready when I contact you?
Before getting in touch, have your order number and the email address on your account ready. This lets us resolve most enquiries in a single reply, without us having to come back to you for details. For any order enquiry:. Also helpful:. Contacting u
Where can I leave feedback or a compliment?
We’d love to hear from you. If you’d like to leave us some feedback, you can reply to any of our emails or get in touch via our Contact Us page. If something about your order isn’t right, please tell us. We’d always appreciate the opportunity to make